Companies will get a devoted WhatsApp Enterprise quantity which they’ll use to speak with their prospects for product inquiries, buyer care, alerts and notifications, assisted gross sales and extra.
“WhatsApp is already the default platform for folks in India to buy straight from manufacturers and small companies,” stated
With the rise of direct-to-consumer (D2C) commerce additional accelerated throughout Covid, WhatsApp has turn out to be the default app for customers to work together with companies. Interakt has been constructed on high of the official WhatsApp Enterprise API and offers a seamless software for enterprise house owners to get their very own WhatsApp Enterprise quantity, handle conversations at scale with a Shared Inbox (net & cell), and have interaction prospects with notification administration, along with offering out of the field integration with Shopify.
Presently, there are over 500 companies utilizing it as a part of the early entry launch a couple of months in the past, together with manufacturers like The Pillow Firm, Naked Anatomy and Sleepy Owl. Interakt plans to develop this quantity by 10x over the following 6-12 months given the overwhelming response the product has had from preliminary prospects.
Interakt shall be run as a separate impartial enterprise line by Jio Haptik. The corporate’s enterprise prospects even have entry to the software to run campaigns and ship notifications. Upcoming options of Interakt embody automated responses, catalogue creation, superior analytics, integrations with fee gateways.
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